Pokémon Go!, the viral smartphone game app, has left its users devastated after a recent update of the app’s features resulting in the entire game to be reset, causing millions of users’ game progress to be erased.
Hundreds of the game’s fans expressed their anger and emotions on social media with some wanting a full refund on the money they have spent on the game so far.
Twitter users are up in arms:
Updated Pokemon Go, had to reset my account password and now the full game has reset. Absolutely raging. @PokemonGoApp
— Michaela (@MB2314) July 31, 2016
My Pokemon GO account was reset back to level 1. I was level 20. Is there any way to get my progress back? @CatchEmAlI
— Gustavo Flores (@G_Flores_96) July 31, 2016
When you finally get to lvl 18 on Pokemon go but your account gets reset ?????????????????????????
— Alyssa Hoye (@AlyssaHoye) July 31, 2016
— Pokémon GO News (@PokemonGoNews) July 31, 2016
The new update on Pokémon Go! is expected to improve a number of glitches in playing mode, discourage use of the app while driving, as well as warning users from illegally trespassing in order to catch Pokémon characters.
Pokémon Go! has attracted a total of 9.5 million daily users across the globe since the release of the game on July 6 this year.